Five recipients from across multiple industries in Rome were recognized by the Greater Rome Convention & Visitors Bureau (GRCVB) during the 2015 National Travel and Tourism week for their outstanding customer service. Winners include: Charlotte Charyk of Redmond Regional Hospital, Sarah Ann Self of Schroeder’s New Deli, Sarah Taylor of Eleven Gifts, Mary Hardin Thornton of the City of Rome, and the Solid Waste Department Employees of the City of Rome.
Superstars of Service are nominated by the public for outstanding customer service and chosen by the Board of Directors of the Greater Rome Convention & Visitors Bureau. Over 20 quality individuals have been nominated in 2015.
“What a wonderful surprise,” said Sarah Ann Self, known for embodying the “Schroeder” spirit. “Schroeder’s customers have become part of my extended family and I just love working here.”
The Superstars of Service program was launched by the GRCVB in 2011 to recognize individuals in all areas of service who display exceptional customer relations and care.
“The winners for 2015 represent the very top citizens of Rome who consistently provide a perfectly positive experience for residents and visitors alike. These are the citizens who create a culture of southern hospitality in Rome, which ensures visitors return time and time again.” said Kristi Kent, GRCVB Director of Communications.
The Superstar of Service award is presented to five employees working in Rome and Floyd County that demonstrate outstanding service to the public in any industry. For more information about the award program, visit Superstars of Service