Visitor Guide

Tourism office announces five Superstar of Service award winners

Posted May 12, 2014 by Kristi Kent in News

Monday, May 12, 2014

GRCVB Contact:
Luke Chaffin, Special Projects Coordinator

FOR IMMEDIATE RELEASE: Tourism office announces five Superstar of Service award winners

ROME, GA. — Several individuals from various industries in Rome & Floyd County have been recognized by the Greater Rome Convention & Visitors Bureau (GRCVB) for their outstanding customer service. Winners include: Erik Bassler of Rome-Floyd Co. Fire Department, Suzanne Gay of Ginger’s Dollings, David Greer of the City of Rome Street Department, Zana Hasko of Bella Roma Grill, and Kelly Henderson of Coosa Diagnostic.

Superstar of Service winners were announced last week as a part of National Travel & Tourism Week, May 3-11, 2014. Over 17 nominations were submitted by the general public, narrowed down and ultimately selected by GRCVB staff.

“It was a very big surprise!” said Zana Hasko, who not only delivers quality service to customers in the dining room at Bella Roma Grill, but behind the scenes cooking Italian cuisine as well. “I truly enjoy working every day and doing what I do. I just enjoy taking care of people.”

The Superstar of Service recognition program was launched by the GRCVB in 2011 to recognize individuals in all areas of service who display exceptional customer relations and care.

“We sometimes forget that great customer service can and does extend beyond the retail and hospitality sectors,” said Luke Chaffin, GRCVB special projects coordinator. “Our 2014 Superstars are proof that going the extra mile (in any industry) goes a long way to contribute to that unrivaled southern hospitality for which Georgia’s Rome has become famous.”

The Superstar of Service award is presented annually to five employees who work in Rome & Floyd County and demonstrate outstanding service to the public in any industry. For more information on past winners or to nominate an outstanding individual for the award, visit, or call 706.295.5576.


2014 Superstar of Service - Erik Bassler

2014 Superstar of Service winner Erik Bassler (Rome-Floyd Co. Fire Department)

2014 Superstar of Service - Suzanne Gay

2014 Superstar of Service winner Suzanne Gay (Ginger’s Dollings), Whitlee Walton, with Shelby Farrer & Debbie Galloway, GRCVB

2014 Superstar of Service - David Greer

2014 Superstar of Service winner David Greer (City of Rome) with Debbie Galloway & Luke Chaffin, GRCVB

2014 Superstar of Service - Zana Hasko

2014 Superstar of Service winner Zana Hasko (Bella Roma Grill) with husband Eddie Hasko

2014 Superstar of Service - Kelly Henderson

2014 Superstar of Service winner Kelly Henderson (Coosa Diagnostic) with Ann Hortman, GRCVB

The Greater Rome Convention & Visitors Bureau (GRCVB) is the official destination and sports marketing organization of Rome and Floyd County, Georgia. The GRCVB’s mission is to strengthen the economic fabric of the community through tourism development by attracting leisure travelers, conventions, meetings, sports and events.

About the Author

Our Georgia's Rome tourism team works hard to curate content to help you discover and explore our beautiful town! We want to ensure our content is up-to-date and accurate; so please let us know if we ever overlook an important detail! This post was originally written by Kristi Kent and is updated by staff.

Leave a comment