Greater Rome Convention & Visitors Bureau

Superstar of Service Award

Superstar of Service Award

Superstar of Service Awards

The Superstar of Service award program honors employees in the local hospitality and service industry who go above and beyond normal expectations. These are the employees who provide the finest experience to visitors and residents of Rome & Floyd County. This award is presented to the front-line employee who receives the highest reviews from visitors and residents.

Roman Acts of Kindness

A new category of superstar service we like to call “Roman Acts of Kindness” is being added to the service awards this year to recognize a local who may not work on the front-lines, but shows great hospitality to others. Kindness and good deeds go a long way in creating the friendly culture that visitors desire. Maybe it’s a neighbor who picks up litter off the trails to help keep the town looking great, or a friend who often goes out of their way to help strangers. These are the individuals who help give our town a great name.

Nominate an Employee or Individual Now

The public is encouraged to nominate in both categories.


 superstars-of-service-creative2   superstars-of-service-creative

 Who is eligible for the Superstar of Service Award?

Anyone who lives or works in Rome or Floyd County is eligible for the award. The award is not limited to the hospitality industry. All employees who regularly interact with the public may be nominated or an individual who shows great hospitality may be nominated.

How Are Winners Selected?

The Board of Directors of the Greater Rome Convention & Visitors Bureau will select the winners based on nominations submitted. Winners receive a prize package from the GRCVB, a trophy and local recognition.

How do I nominate someone for the award?

Simply fill out and submit the online form on this page. Nomination forms also are available at the Rome-Floyd Visitor Center located at 402 Civic Center Drive. Nominations will be accepted through Sunday, April 17, 2016.  Individual winners will be recognized the second week of May during National Travel & Tourism Week.

Nominate online now: >> Nominate an Employee , >> Nominate an Individual

Superstar of Service was founded in 2011 by the Greater Rome Convention & Visitors Bureau, here is a list of past award recipients:

Past Winners

Sarah Taylor, Eleven Gifts
Mary Hardin Thornton, City of Rome
Solid Waste Department Employees, City of Rome
Charlotte Charyk, Redmond Regional Medical Center
Sarah Ann Self, Schroeder’s New Deli

Erik Bassler, Rome-Floyd Co. Fire Department
Suzanne Gay, Ginger’s Dollings
David Greer, City of Rome Street Department
Zana Hasko, Bella Roma Grill
Kelly Henderson, Coosa Diagnostic

Donna Brumbelow, Home Depot
Skip Fowler, Winthrop Court Senior Living & Advertising Dynamics, Inc.
Ellie Mahon, Swift & Finch
Sheila Murray, Hawthorn Suites by Wyndham
Jay Shell, Brewhouse Music & Grill

Beverly Fleming, Georgia Highlands College
Bridgett Montgomery, Hawthorn Suites by Wyndham
Danielle Roberson, Partridge Restaurant