Visitor Guide

Superstar of Service Award

Superstar of Service Awards

The Superstar of Service award program honors employees in the local hospitality and service industry who go above and beyond normal expectations. These are the employees who provide the finest experience to visitors and residents of Rome & Floyd County. This award is presented to the front-line employee who receives the highest reviews from visitors and residents.

Individuals who many not work in the hospitality industry, but volunteer their time to support tourism initiatives or projects may also be nominated.  Maybe it’s a neighbor who displays what we like to call Roman Acts of Kindness  by picking up litter off the trails to keep the town looking great, or a friend who volunteers their time to support initiatives that attract tourists. These are the individuals who give our town a great name!

Nominate an Employee or Individual Now

The public is encouraged to nominate in both categories.

 

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 Who is eligible for the Superstar of Service Award?

Anyone who lives or works in Rome or Floyd County is eligible for the award. The award is not limited to the hospitality industry. All employees who regularly interact with the public may be nominated or an individual who shows great hospitality may be nominated.

How Are Winners Selected?

The Board of Directors of the Georgia’s Rome Office of Toursim will select the winners based on nominations submitted. Winners receive a prize package, a trophy and local recognition.

How do I nominate someone for the award?

Simply fill out and submit the online form on this page. Nomination forms also are available at the Rome-Floyd Visitor Center located at 402 Civic Center Drive. Nominations will be accepted through Friday, April 21, 2017.  Individual winners will be recognized the second week of May during National Travel & Tourism Week.

Nominate online now: >> Nominate an Employee , >> Nominate an Individual


Superstar of Service was founded in 2011 by the Greater Rome Convention & Visitors Bureau, here is a list of past award recipients:

Past Winners

2016
Greg Major, Chick-fil-A Dwarf House 
Howard Mullinax, City of Rome Electrical Department
Solid Waste Department Employees, City of Rome
Shelly Ferguson, Hampton Inn & Suites
Tim Reynolds, Roman Acts of Kindness

2015
Sarah Taylor, Eleven Gifts
Mary Hardin Thornton, City of Rome
Solid Waste Department Employees, City of Rome
Charlotte Charyk, Redmond Regional Medical Center
Sarah Ann Self, Schroeder’s New Deli

2014
Erik Bassler, Rome-Floyd Co. Fire Department
Suzanne Gay, Ginger’s Dollings
David Greer, City of Rome Street Department
Zana Hasko, Bella Roma Grill
Kelly Henderson, Coosa Diagnostic

2013
Donna Brumbelow, Home Depot
Skip Fowler, Winthrop Court Senior Living & Advertising Dynamics, Inc.
Ellie Mahon, Swift & Finch
Sheila Murray, Hawthorn Suites by Wyndham
Jay Shell, Brewhouse Music & Grill

2012
Beverly Fleming, Georgia Highlands College
Bridgett Montgomery, Hawthorn Suites by Wyndham
Danielle Roberson, Partridge Restaurant